Many jurisdictions find they visit specific homes four or five times a week that utilize 911 more than 90 times a month. First responders know the route to those homes well.
Nov. 5, 10:16 a.m.
Hand-in-hand with the 911 issue is the growing problem of mental health issues dissolving into law enforcement actions. Some towns and counties are partnering to revive a mental health program that aid frequent 911 callers and have saved taxpayers hundreds of thousands of dollars. These programs assist in identifying why callers are frequently using the 911 system when an alternative is to be connected with nonprofits or veterans’ groups that can help them.
Oct. 29, 2:18 p.m.
The Boulder City Police Department and two of its officers were recently recognized by the Nevada Department of Public Safety.
Oct. 22, 12:20 a.m.
For many people, the seasonal flu is a mild illness. But sometimes, the flu can be serious or even deadly.
Another example of 911 misuse is prank calls. People sometimes call 911 to falsely claim an emergency or to deliberately hang up. These calls generally come from private homes or pay phones. (Yes, they still exist.)
Oct. 15, 2:28 p.m.
Hali Bernstein Saylor/Boulder City Review
Misuse and abuse of the 911 system is divided into two categories: unintentional and intentional.
Oct. 8, 8:32 a.m.
Let’s explore the area of misuse and abuse of the 911 system. A lot of times people are calling us on the worst possible day of their lives; we want to let them know there are people here to get them the help needed. That’s what we’re here for.
Oct. 1, 12:18 a.m.
Here’s a little more about us in the dispatch center in Boulder City. We have eight dispatchers (at last) for the city that are full time and one part time. At this time, two are scheduled at a time for 12-hour shifts. With sickness, training, vacation and other issues we are commonly staffed with only one.