93°F
weather icon Clear

News Briefs

State veterans home earns award for customer satisfaction

The Nevada State Veterans Home in Boulder City has received Pinnacle Quality Insight's 2016 Customer Experience Award, administrator Linda Gelinger announced Tuesday.

In all, the veterans home earned 22 awards in 11 categories that include nursing care, overall satisfaction, cleanliness, activities, professional therapy services and safety/security.

"Receiving these 'best in class' awards for customer satisfaction, issued by Pinnacle, gives the home a ranking based on a nationwide comparison," Gelinger said.

The awards are presented to facilities that rank in the top 15 percent in customer satisfaction surveys among all of Pinnacle's post-acute health care clients, said Brady Carlsen, vice president of business development for the company that rates customer satisfaction.

Carlsen said all of the firm's approximately 1,800 clients are compared in 16 categories and those that are in the top 15 percent in each category receive the award. They are given annually and the veterans home has qualified for some Customer Experience Award for at least the past eight years, he added.

Gelinger said the award "displays a continued dedication to providing quality, professional health care services and activities programs to all of our residents."

A sampling of residents participate in monthly telephone interviews that include open-ended questions as well as the opportunity to rate the veterans home in specific categories. The results are then shared with the facility to better understand residents' needs and make improvements, Gelinger said.

 

State seeks top senior citizen

The search for Nevada's Senior Citizen of the Year began Monday.

The award recognizes a senior's significant contributions on the local, state, and/or national level, and by excellence achieved through going above and beyond the call of duty, specifically with respect to volunteer work in support of fellow senior citizens in the state.

The competition is open to all those who are age 60 and older and have lived in Nevada for five years.

The deadline for nominations is March 31. The award will be presented in May.

The National Silver Haired Congress Nevada Delegation, in partnership with the Aging Services Directors Organization, established the award in 2013.

The nomination guidelines and forms are available at www.nevshc.org or by calling 702-860-6349.

MOST READ
LISTEN TO THE TOP FIVE HERE
THE LATEST
Search for Central Market tenant continues

It’s been just short of two months since of a trio of friends, who are also longtime local property and business owners, made an announcement that piqued the interest of many in Boulder City.

About 83% of students feel safe at BC schools

Councilwoman Sherri Jorgensen was full of praise regarding a recent all-schools event at the high school.

Local aid groups get fed grant funding

The city has approved disbursement of almost $255,000 in federally-supplied community development block grant (CDBG) funds to three local entities: the Senior Center, Emergency Aid and Lend A Hand.

Planning commission approves Tract 350 variance request

Toll Brothers bettered their record in front of the planning commission to 2-1 last month when the developer got approval for a variance request related to the width of lots in Tract 350.

Kicking Off the New Year

Boulder City High School held its traditional back-to-school assembly this past Friday. School spirit and enthusiasm filled the gym as classes competed against one another to hold the coveted Spirit Stick. Aside from games, members of the fall sports teams performed to songs.

BC Electric’s Medo makes accusations about e-bike/scooter law

While the great majority of public comment surrounding the issues of unsafe usage — often by juveniles — of e-bikes and electric scooters was firmly on the side of the city “doing something,” not everyone is onboard.

So where does that RDA money come from?

It wasn’t all about donuts or whether super bright pink is an appropriate color for a building in the historic district. In addition to donuts it was about, well, dollars.

King to participate in essay contest

Last week, it was announced that fourth graders throughout the state are invited to participate in an essay contest, with the winner receiving the honor of lighting the 2025 U.S. Capitol Christmas Tree in Washington, D.C.

Really better buy that helmet

With a couple of significant amendments, the city council voted unanimously to pass an ordinance regulating the use of e-bikes and e-scooters in Boulder City. The ordinance passed unanimously Tuesday and will take effect on Sept. 18.